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Join the Helpline

Data Protection and Freedom of Information (FOI) legislation can be difficult to understand and complicated to put into practice.

Amberhawk is particularly strong in the field of Data Protection, Human Rights, and Freedom of Information. We run two dedicated and confidential telephone Helplines to assist you; one Helpline is dedicated to data protection the other dedicated to FOI. There is a discount if you subscribe to both helplines.

The Helplines provide access to Amberhawk's experts in the field. A Helpline subscriber can be assured that its nominated person, responsible for Data Protection or FOI, can speak to an expert practitioner, in confidence and at short notice. This important support can strengthen your organisation’s Data Protection and FOI activities, which will be invaluable, when, for example:

  • unforeseen practical problems arise on implementation or interpretation;
  • a “helping hand” is needed to resolve an issue, or arguments need to be tested against an experienced “sounding board”;
  • options or consequences related to a particular course of action have to be identified and then assessed;
  • delicate situations need to be explained or it is difficult to contact the authorities for advice.

Our experts have several years of experience in fielding a variety of complex questions via the helpline, for example:

  • “Our organisation now employs statutory powers to obtain some personal data. How should we change our information collecting methods?”
  • “Our company has decided to use its mailing list to promote the products of another company in our group. Do we need consent?”
  • “I have just received a request from a public authority for a copy of a database containing details of my employees. How do I respond to this request?”
  • “I have just received a Subject Access request from a divorced parent on behalf of a child who is also a ward of court. What should I do?”

What’s the cost?

The annual subscription fee to either of the DP or FOI Helpline is £595 plus VAT; The annual subscription fee for both DP and FOI Helplines is £995 plus VAT.

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