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Answers to Frequently Asked Questions

Our FAQ’s are grouped, so please follow the link to reveal the FAQs. Alternatively, you can download all the FAQs in one document by using this link.

About the ISEB/BCS examination and exam date

About delegate requirements

About our courses

What happens if I miss a course?

Where are our courses held?

Can we get Amberhawk's ISEB courses on-site?

How many delegates per course?

I have failed with another training provider - can you help?

What are the differences between Combination Courses V1 and V2?

What is the difference between the standard DP course and the intensive DP course

The 5-day intensive Data Protection Training Course (Q2) is intended for those data protection specialists who want to focus only on the essential legal requirements or the BCS syllabus requirements; Q2 limits itself to this objective. Course Q2 is well suited to data protection officers who have not received formal training but have practical experienced gained from being in post. The Intensive course should not be the first choice for absolute beginners.

By contrast, the 7-day standard Data Protection Training Course (Q1) also covers the syllabus using the 42hrs as recommended by BCS. It allows time for discussion on wider aspects that are not part of the BCS syllabus to give delegates a far more rounded view of the subject. Many delegates who could have attended the Intensive course have told us that they are pleased they chose the standard course.

In particular, the longer standard course Q1 contains:

  • three, half-day, tutorial sessions to recap difficult concepts, reinforce learning and explore practical data protection problems, relevant case-law and Tribunal Decisions (e.g. Monetary Penalty Notice cases, Enforcement Notices)

  • Opportunities to maximise contact with your tutor and discuss current data protection issues in class (e.g. data protection in the context of the surveillance; cloud computing).

  • A discussion on the role of the data protection officer in detail, record keeping and how to deal with difficult issues.

  • A more detailed discussion of Privacy Impact Assessment, content of contracts, and Privacy by Design.

  • A wider consideration of security and transfer matters in the context of ISO27000, HMG Security Framework, the Information Assurance Maturity Model (IAMM) or the Local Government Data Handling Guidelines and security procedures in general.

  • Consideration of the changes to Data Protection Act that has arisen as a result of Freedom of Information legislation (e.g. full commentary on category (e) data).

  • A wider consideration of the practical issues (e.g. on the Internet, PECR, marketing, data sharing, HR issues).

  • Time to consider exam type questions in the tutorial sessions.

Both the intensive and standard course have the same length of time (3 days) associated with the exam preparation elements of the course (i.e. Mock exam, 1 day long exam preparation tutorial, homework exam assignments and BCS exam).

About Amberhawk’s teaching methods

About booking a course

About anything else

What is our policy towards cancellations?

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